Effective Date: December 8, 2025
Advantage Home Care (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and online forms available at www.advantagehome.care (the “Site”). By using the Site, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Information you provide: name, email address, phone number, address, preferred language, relationship to a patient, and any information you submit via contact or application forms (which may include health-related details you choose to share).
- Employment/contractor applicants: professional history, certifications, training, and other information provided in resumes or application forms.
- Automatically collected data: IP address, device and browser type, operating system, pages viewed, referring pages, and time/date of visits. We may use cookies or similar technologies to collect this data.
2. How We Use Information
- To operate, maintain, and improve the Site and our services.
- To respond to inquiries, schedule consultations, and provide client support.
- To process applications (e.g., caregiver employment) and verify credentials.
- To communicate administrative updates, policy changes, and relevant service information.
- To analyze Site usage, enhance security, and prevent fraud or misuse.
- To comply with applicable laws and enforce our terms.
3. Legal Bases for Processing (where applicable)
Where required by law (e.g., in the EEA/UK), we process personal data based on: (i) your consent; (ii) performance of a contract or steps prior to entering a contract; (iii) our legitimate interests (such as Site security and improvement); and/or (iv) compliance with legal obligations.
4. Health Information
Do not submit sensitive medical information through unsecured forms. If our services require protected health information, we will handle such information in accordance with applicable privacy laws and our internal policies. This Site and its forms are designed for general inquiries and initial intake only and are not a substitute for professional medical advice.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to recognize your browser, remember preferences, and measure Site performance. You can modify your browser settings to block or delete cookies; however, some Site features may not function properly.
6. How We Share Information
We may share information with:
- Service providers who assist with hosting, analytics, communications, background checks (for applicants), and related operations, subject to appropriate safeguards.
- Affiliates and professional advisors for business operations, compliance, and support.
- Authorities where required by law, regulation, legal process, or to protect rights, safety, and security.
- With your consent or at your direction.
We do not sell personal information.
7. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable requirements.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
- Access/Update: You may request access to or correction of your information using the contact details below.
- Marketing: You may opt out of non-essential communications by following unsubscribe instructions or contacting us.
- Cookies: Adjust your browser settings to manage cookies.
- Do Not Track: Our Site may not respond to “Do Not Track” signals due to industry standards variability.
10. California Privacy Notice (if applicable)
For California residents, state law may provide certain rights to know, access, delete, and correct personal information, subject to limitations. We do not sell or share personal information for cross-context behavioral advertising as defined by California law. To exercise rights, contact us using the details below. We will verify requests as required by law.
11. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us to request deletion.
12. International Users
If you access the Site from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
13. Third-Party Links
The Site may contain links to third-party sites or services that we do not control. We are not responsible for their privacy practices. We encourage you to review their policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised. Your continued use of the Site after changes are posted signifies acceptance of the updated Policy.
15. Contact Us
Advantage Home Care1515 Sheepshead Bay Rd, 2d Floor, Brooklyn, NY 11235
Phone: 718-375-2707
Email: info@advantagehome.care
Website: www.advantagehome.care